Mark Lacey – Experienced Horsham plumber

Lacey & Sons dates back to the 1940s and has been in business for three generations, consistently providing high-quality workmanship at honest prices.

Mark Lacey is an expert plumber, tiler and heating technician with over 20 years’ practical experience. Mark is fully qualified to advanced level with City and Guilds, is fully insured for public liability, and has been police checked.

Mark has lived in Southwater for almost 20 years, with his wife Karen and their two young children, Taylor and Charleigh. He prides himself on customer service and having a person relationship with his customers. Read on to find out more about Mark and about Lacey & Son.

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Q: What do you enjoy most about your job?

A: "The job satisfaction – seeing a project through from start to finish and making a real difference. I love the customer contact and the fact that my job is so varied. Every project brings a new challenge and I just keep learning all the time. I wouldn’t want to do anything else.”
Q:What do you do in your spare time?

A: "I’m a keen swimmer and I love going to the gym. I’m also an avid West Ham supporter.”
Q:What made you want to be a plumber?

A: “My Grandad Dad and his brothers were all in the building trade, so I grew up very aware of that type of industry. I knew that I wanted to do something practical where I could meet and work with people and be able to help them. Making a difference and job satisfaction were two of the main things that were important to me in a career and I had seen first-hand from my family the working in ‘the trades’ could deliver both of these things.”
Q:What makes Lacey & Sons different to the other plumbers in Horsham?

A: “We’re a family-run business so our reputation is incredible important to us. We know how much our own home means to us and that makes us especially aware of how much our clients’ homes mean to them too. Because of this we are always happy to go the extra mile to help and we treat every job as if it's our own house.”
Q:What areas do you cover, outside of Horsham?

A: We cover much of Sussex, Surrey and London. Outside of the local area we take on a lot of jobs in Croydon, Worthing and Brighton in particular. We actually have a job coming up in the New Forest too so really, we can travel to pretty much anywhere to help people out.